How to Download and Use the Authorization to Collect a Towed Vehicle from the Municipal Depot in Santa Faz (Word/PDF)

Finding out your car has been towed by the municipal crane in Santa Faz can be a stressful experience, especially if you are not the registered owner of the vehicle. In Spain, municipal towing companies (depósito municipal) are extremely strict about who they release vehicles to. If you are going to pick up a car on behalf of a friend, family member, or company, you cannot simply show up with the keys. You must present a formal authorization document.

Instructions on how and where to submit it in Santa Faz

To retrieve your vehicle from the municipal impound servicing Santa Faz, you must follow the local administrative protocol. Since Santa Faz is a historic district and core population center traditionally managed in coordination with local municipal services (typically under the jurisdiction of the Ayuntamiento de Alicante), the process requires visiting the designated local police or municipal mobility office where the towing management is centralized.

Here are the steps to follow:

• Verify the location: Confirm whether your vehicle was towed to the central municipal depot in Alicante or a designated local holding area serving the Santa Faz zone.
• Settle the fees: Before the vehicle can be released, the crane fee (tasa de grúa) and any related parking fines must be paid. Proof of payment is mandatory.
• Present the paperwork: Go to the administration window of the depot. Present your original ID (DNI/NIE or Passport), the vehicle's documentation (or clear copies if the originals are locked inside the glove compartment), and the signed authorization template along with a copy of the owner's ID.

MODELO DE AUTORIZACIÓN PARA RECOGER VEHÍCULO DEL DEPÓSITO MUNICIPAL

DATOS DEL TITULAR (AUTORIZANTE):
Nombre y Apellidos: [Nombre del Propietario]
DNI / NIE / Pasaporte: [Número de Documento]
Domicilio a efectos de notificación: [Calle, Número, Piso, Código Postal, Ciudad]
Teléfono de contacto: [Teléfono]
Correo electrónico: [Email]

DATOS DE LA PERSONA AUTORIZADA:
Nombre y Apellidos: [Nombre de la Persona que Recoge el Vehículo]
DNI / NIE / Pasaporte: [Número de Documento del Autorizado]
Teléfono de contacto: [Teléfono del Autorizado]

DATOS DEL VEHÍCULO:
Matrícula: [0000-XXX]
Marca: [Marca]
Modelo: [Modelo]
Número de Bastidor (opcional): [Número de Chasis]

MANIFESTACIÓN Y OTORGAMIENTO:
Que por medio del presente documento, el/la titular abajo firmante AUTORIZA expresamente a D./Dña. [Nombre del Autorizado], con DNI/NIE [Número de Documento del Autorizado], para que en su nombre y representación pueda retirar del Depósito Municipal de Vehículos el automóvil reseñado anteriormente, el cual fue retirado por la grúa municipal en el ámbito territorial de Santa Faz / Alicante.

La presente autorización faculta al autorizado para realizar todos los trámites necesarios, firmar los recibos, actas de entrega y abonar cuantas tasas e importe de la grúa y/o multas correspondan para la efectiva devolución del vehículo.

En [Ciudad], a [Día] de [Mes] de [Año].

Fdo. El/La Titular (Autorizante):
[Espacio para Firma]

Fdo. El/La Autorizado/a:
[Espacio para Firma]

Additional documentation required

A signed authorization letter alone will not be enough to drive the car out of the Santa Faz municipal depot. To ensure a smooth transaction, make sure the authorized person brings the following documents:

• The original DNI, NIE, or Passport of the person picking up the car (plus a photocopy).
• A photocopy of the vehicle owner's DNI, NIE, or Passport (the signature on this copy must match the signature on the authorization template).
• Proof of payment for the towing service and any applicable municipal fines.
• The vehicle's Permit of Circulation (Permiso de Circulación) and ITV card (Tarjeta de Inspección Técnica), if they are accessible. If these documents are locked inside the vehicle, inform the depot staff so they can allow temporary access once the release is approved.

As an expert tip, always try to call the municipal depot ahead of your visit to verify their exact operating hours and preferred payment methods (many impounds do not accept cash and require card payments). Ensuring all identification details match perfectly will save you hours of unnecessary bureaucratic friction in Santa Faz.